Introduction to ProQual

ProQual is an Awarding Organisation governed by like minded, passionate people who respond to employers’ needs to create global flexible learning opportunities. We have built up a reputation for providing a high-quality service for Training Providers, Colleges, Employers and for the Voluntary Sector.

Throughout the Covid 19 pandemic ProQual Approved Assessment Centres have been encouraged to register their candidates as normal, with staff at ProQual providing help, support and guidance as required.  Assessment for all qualifications continues with assessment teams in Centres working flexibly with candidates to ensure they are not disadvantaged by the current pandemic situation. Reasonable adjustments, special consideration, appeals and complaints procedures remain the same, candidates are advised of these at the time of their induction with Centre staff providing support in the first instance.

Claims for certification have continued as normal, ProQual’s quality assurance activities have continued throughout the pandemic and certificates have been regularly despatched to Centres in line with our normal published timescales.